This Privacy Policy is intended to explain how Cactus VPN collects, uses, stores, and shares your information to ensure your data privacy and security. We are committed to protecting your privacy and handling your information with transparency and responsibility.
1. Information Collection
During the use of Cactus VPN services, we may collect the following information:
Usage Information
Including non-personally identifiable data such as server locations visited, connection duration, and traffic usage. This information is used to optimize service performance and enhance user experience.
Log Data
Cactus VPN strictly adheres to a no-logging policy and does not record your browsing content, connection timestamps, source IP addresses, or browsing activities. However, for system performance monitoring, we may record anonymous application crash reports and error logs.
2. Information Use
We may use your information for the following purposes:
Service Improvement
By analyzing user behavior and service usage, we can better optimize server allocation, improve connection speed, and detect and fix faults.
Security Protection
Ensure the security of the network environment and service quality by anonymously monitoring usage patterns to detect malicious activities.
Legal Needs
We may need to provide specific information under legal requirements (such as government investigations), provided that it complies with local laws and regulations.
3. Information Storage and Protection
We take reasonable technical and management measures to protect your data security, including but not limited to:
Encrypted Storage
All data is stored using advanced encryption algorithms to ensure that even if the data is leaked, unauthorized third parties cannot read it.
Access Control
Data is only accessible to authorized staff, and we record all access behaviors to track and monitor potential abuse.
Data Retention
We retain your data only as long as necessary, and once it is no longer needed, it will be destroyed immediately in accordance with company policy.
4. Information Sharing
Cactus VPN will not share your personal information with any third party unless the following circumstances apply:
Legal Request
Cactus VPN may share limited information with law enforcement agencies when required by law or government, but will ensure compliance with the principle of minimum disclosure.
Business Transfer
In the event of a merger, reorganization or transfer of the company, your information may be part of the asset transfer, provided that the new data recipient agrees to abide by this Privacy Policy.
5. Children's Privacy
Cactus VPN will not actively collect children's data. If we find that we have accidentally collected children's data, we will delete it immediately. If you are a guardian and believe that Cactus VPN has collected your child's information, please contact us.
VI. Updates to the Privacy Policy
To ensure compliance with the latest legal and technical changes, we will update the Privacy Policy from time to time. We will notify you through in-app announcements or emails after the update. Please check our Privacy Policy regularly for the latest information.
VII. Your Privacy Rights
Depending on the privacy laws of different countries or regions, you may have certain privacy rights, including:
Right of Access
You have the right to know the content of your personal information held by us.
Right to Deletion
You can request to delete some or all of your information stored by us.
Data Correction
You can contact Cactus VPN to correct any inaccuracies in your personal information.